AuthorizationChatting starts after successful authorization. To use the chatbot,
a user must provide his/her personal contact information in the chat.
Telegram grants access to the bank services for Internet or mobile
CommunicationChatbot intelligence allows clients to communicate with the bank
just like with a real person. For example, the bot answers with
greetings and compliments.
With chatbot the client can manage bank products.
PaymentsChatbot helps to make a payment if the transaction details are
stored in payment templates, which customers can create in
internet or mobile banking apps. Chatbot also allows the choice of
payment method: from debit account, credit card or debit card.
SecurityA client must confirm every transaction
via the confirmation code they receive as an SMS.
Account informationChatbot is able to provide bank account balance information
to the client. It also knows everything the customer should
know about the next scheduled payments.
Loan paymentWith chatbot a client can repay a loan. The client must choose
a proper bank service, then type in the payment amount and
bank account details to make a payment.
Geo-servicesChatbot helps to find the nearest ATM or a bank branch.
A client can send a current location into the chat by
using the corresponding built-in functions of Telegram.
Currency converterA client can get information about currency
just by sending the request in the chat.
The chatbot will respond with the current information
and link to get more details.
Chatbot is smart and eliminates human error in the service process
No additional downloads. Chatbot is already installed in the messenger.
Serves you faster than Internet banking or mobile apps.
The chatbot is only available for internal bank services by using saved templates.
Communicate with the bank in a familiar environment just like with friends and family.