Authorization

Chatting starts after successful authorization. To use the chatbot,
a user must provide his/her personal contact information in the chat.
Telegram grants access to the bank services for Internet or mobile
banking customers.
Authorization

Communication

Chatbot intelligence allows clients to communicate with the bank
just like with a real person. For example, the bot answers with
greetings and compliments.
With chatbot the client can manage bank products.
Communication

Payments

Chatbot helps to make a payment if the transaction details are
stored in payment templates, which customers can create in
internet or mobile banking apps. Chatbot also allows the choice of
payment method: from debit account, credit card or debit card.
Payments

Security

A client must confirm every transaction
via the confirmation code they receive as an SMS.
Security

Account information

Chatbot is able to provide bank account balance information
to the client. It also knows everything the customer should
know about the next scheduled payments.
Account information

Loan payment

With chatbot a client can repay a loan. The client must choose
a proper bank service, then type in the payment amount and
bank account details to make a payment.
Loan payment

Geo-services

Chatbot helps to find the nearest ATM or a bank branch.
A client can send a current location into the chat by
using the corresponding built-in functions of Telegram.
Geo-services

Currency converter

A client can get information about currency
just by sending the request in the chat.
The chatbot will respond with the current information
and link to get more details.
Currency converter

Advantages

24/7 access

Service
automation

Chatbot is smart and eliminates human error in the service process

Any device

Built-in
feature

No additional downloads. Chatbot is already installed in the messenger.

Easy and friendly

Quick
service

Serves you faster than Internet banking or mobile apps.

Maximum functiomality

Security
service

The chatbot is only available for internal bank services by using saved templates.

Pay for any bill

Cozy
place

Communicate with the bank in a familiar environment just like with friends and family.


Try it!

You can test this demo online. You will be able to make a payment or a transaction to different account, check a balance and more.

@ekassir_eng_bot

Start a demo!

How to get access to back-office?

To get more information and access to demos please fill the form.
Our manager will call you and send instructions with access to demo.